Shipping Policy

Customers are responsible for door-to-door shipment of equipment rented and the documentation required for transit. Rental days are calculated from date of departure to date of arrival, point-to-point. Rental charges will continue to accrue while equipment is in transit, including third-party storage, handling delays, and other transportation activities.

SOUND.COM is in no way responsible for any damage to the order while in transit to the person (s) renting the equipment. SOUND.COM will only accept the rented equipment that are in good condition and not damaged in any way. SOUND.COM will not accept products that have been altered in any wa


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